5 tactics imposters are using and how to help avoid them

Transaction messages exist to help protect your account — hang up if told to ignore.

Don't grant access to your computer or devices. You could reveal personal information and lose your money.

Research sellers before buying anything. When it sounds too good to be true, it probably is.

Research the owners. If a rental listing has different names or if you're told to wire money, it's likely a scam.

If you're told to lie to your bank about why you need to wire money or make a withdrawal, it's probably a scam.

For the latest tips, just ask Erica®, your virtual financial assistant in the Mobile Banking app:

“Learn about scams.